Job Description
Do you enjoy customer service, solving problems and helping people? How would you like to work with one of the best family-owned businesses in Northeast Ohio? We can open the door for you! We are one of the largest national staffing firms and we are currently seeking candidates for a customer service call center position.
This company is a growing organization that wishes to bring on those individuals who want to thrive and grow in a flexible, dynamic environment! If you feel you are one of these individuals and have a desire to work for a rapidly growing HVAC company, please apply to this position we would love to speak to you.
We Offer: Call Center / Customer Service
- Immediate Openings!!
- Shift: 1st shift
- $16-22/hour
- Training – Paid training
- Quick advancement opportunity with our rapid growth!
- Full Benefits including Medical and Dental
- Business casual dress code
#1 Objective: Providing Service assistance to the HVAC industry.
Your specific duties will include: Call Center / Customer Service
- Support intake and dispatch service calls to customers that need help
- Handle escalated issues from customers
- Complete Data entry with details of each call
- Inputting relevant call information into PC. Processing new sales orders or upgrading panel type
- Transferring calls to other departments/call centers if customer require
Skills required: Call Center / Customer Service
- High School Diploma or GED
- Ability to move fast fix problems and be nice
- Exceptional written and verbal communication skills in the English language.
- History of great attendance
- Must be highly organized and able to follow-through
- PC familiarity and proficient typing skills
- Ability to navigate through several web applications simultaneously.
- Strong technical skills.
- Must be articulate and professional
- Successfully pass a criminal background, drug screen, and employment verification.
- “Our Company is committed to equal opportunity principles.”
IND-AKR
Contact Info
- Location: Bedford Hts, OH
- Job Type: Temporary
- Salary: $ 16.00 - 22.00
- Date: Mar 5 2025