Horizons HR Services was founded in 1991, with its corporate headquarters based in Covington, Kentucky. We support our client’s staffing efforts in over 55 U.S. Markets as well as Canada. Our Leadership team has over 100 years of Staffing and Human Resource experience that we leverage to deliver the “Best in Class” services in our Industry. Horizons services from Enterprise to Small Businesses with the same energy and expertise. We are more than a Staffing Agency, we are Staffing Consultants that specialize in traditional Light Industrial, Manufacturing, Call Center, Office Clerical, Hospitality, Non-Clinical Healthcare and Sales Staffing.
Our Motto: “Responsive, Resourceful and Reliable” is supported by our Data Driven Staffing Model. We use Data to help drive the two most important client initiatives, On-Time Fill Ratio and Employee Retention. Our Staffing Model allows Horizons HR Services to partner with our clients and our Employees to establish the best Job, Cultural Behavioral, Skill and Personality fit for each candidate to increase the likelihood of a successful placement.
Our Company Culture is rooted in Employee and Client engagement. This allows us to develop partnerships that go beyond the typical Staffing Agency/Client relationship. Our Staffing Model permits Horizons HR Services to be a trusted Human Resource partner and allows our clients and employees to focus on improving work performance.
During the past 5 years, we have used Horizons HR Services to provide flexible labor based on production needs. Horizons HR Services has consistently provided us high quality service, is very responsive to our needs, and does an excellent job communicating with us on a daily basis.
We have contracts with three staffing agencies. Horizons HR Services has set itself apart from the other agencies and continues to provide all of our temporary associates. Our business operates 24 hours a day and the production schedule changes often. Horizons HR Services has proven to be the only staffing agency we work with that can respond to last minute changes in our schedule, even outside of normal business hours.
Horizons HR Services has shown an ability to adapt to our needs. One of our biggest challenges is no shows and walk offs. Horizons HR Services took the initiative to make adjustments to their orientation process in order to provide associates who are more likely to complete their shift and return for subsequent shifts. Horizons HR Services was also able to navigate the post-COVID labor shortage and continue to provide us excellent service.
It has been a pleasure working with Marcela Guerrero and her team. I am very happy to recommend Horizons HR Services’ services to you and trust that your experience with them will be as positive as mine. If I can answer any additional questions about my experience working with Horizons HR Services, please feel free to use my contact information below.