Job Description
How would you like to work for a company with a history of success and consistent growth? Our client is expanding and they are looking for Customer Service Representatives to join their team! This is a career opportunity with a company that promotes from within, offering training and development from day one. Our client has a 45+ year history of being in business!
What do we Offer:
- $18-$22/Per Hour Based on Experience / PAID WEEKLY
- Full time with OT
- 1st Shift Monday – Friday 7:00am-3:30PM
- Hybrid Role: You will work remotely as well as in plant based on weekly business needs
- Weekends Off
- Weekly Pay
- Full Healthy Benefits Offered
- Long-Tern Opportunity Potential
Duties/Responsibilities: Customer Service Representative:
Receive and process customer purchase orders. Enter and plan sales orders to translate customer requirements into production requirements which are forwarded to production scheduling.
- Receive and process customer purchase orders
- Enter and plan sales orders to translate the customer requirements into production requirements which are forwarded to production scheduling
- Process change orders, trial orders, remake orders and rework orders to comply with customer needs
- Inform Business Manager of any significant changes or issues with a customer account or specific orders
- Work closely with the manufacturing and planning teams to ensure that customer orders are moving through the system as needed and that customer requirements/ship dates are met
- Ensure that all purchase orders have accurate pricing and if not, collaborate with the business manager to resolve any discrepancies, processing only those POs that have correct pricing
- Maintain order status reports, as needed, for tracking and managing customer orders and inventories until such time that shipment is made
- Develop and manage customer specific forecasts, inventory models and stocking programs to ensure that we can provide product to meet the customer requirements
- Maintain and manage any finished goods safety stock requirements through the forecast and sales orders
- Process and execute shipments
- Create and distribute all documentation for domestic and export shipments
- Create and distribute all invoices, ensuring the accuracy of quantities and pricing before
- Respond to customer inquiries in a timely manner
- Visit customer facilities 1-2 times per year
- Perform related duties as assigned by Supervisor
Required Skills/Abilities: Customer Service Representative:
- Attention to detail
- Ability to operate desktop computer, scanner and other common office equipment including copiers, printers, etc.
- Basic math and computer knowledge
- Passion for producing quality work
Education and Experience:
- Minimum of a high school diploma, associate degree preferred
Why Join Us?
- Stable Company: With a turnover rate of less than 1%, our client values long-term employees and offers excellent job security.
- Training and Advancement: Begin your career with paid training and the opportunity to advance quickly within the company.
- Comprehensive Benefits: Full medical, dental, vision insurance, and 401(k) with company match.
IND-HPA
Contact Info
- Location: Triadelphia, WV
- Job Type: Contract to Hire
- Salary: $ 18.00 - 22.00
- Date: May 7 2025